Refund policy
Effective date: 27 October 2026. Seller: Giovanni Leonetti Software-Consulting.
30-day refund period
If you are not satisfied with your Scout purchase, you may request a full refund within 30 days of the order date. This applies to an initial monthly purchase or a monthly renewal. This policy does not limit statutory consumer rights.
How to request a refund
Our Merchant of Record, Paddle, handles payments and returns. Visit paddle.net to request a refund and provide the email used at checkout and your order or receipt details. Refund processing and payment-method handling are explained in Paddle's Refund Policy.
Cancellation is separate
You can cancel your €10 monthly subscription through Subscription in your account. Cancellation stops the next renewal, and full access continues until the end of your current paid billing period. To seek repayment for an existing charge, submit a refund request to Paddle rather than relying on cancellation alone. An approved refund may end access for the refunded period.